Housing Support Officer
Temp - £27 PH
Croydon
Posted 20 hours ago
Marks Consulting Partners are currently looking for a Housing Support Officer to work with one of our Housing Association clients in Croydon.
What the job will be doing?
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Managing a patch of supported housing tenancies, ensuring effective tenancy sustainment and high-quality housing management
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Supporting vulnerable adults with complex needs, including autism and learning disabilities, to maintain their tenancies and live independently
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Carrying out regular tenancy visits, welfare checks and property inspections
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Addressing tenancy breaches, anti-social behaviour and safeguarding concerns in line with policy and best practice
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Providing support with housing benefit claims and rent-related matters
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Working in a person-centred way to promote independence, dignity and positive outcomes for tenants
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Building strong relationships with care providers, social workers and local authorities to ensure coordinated support
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Attending multi-agency meetings and contributing to support planning for residents
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Monitoring repairs and maintenance issues and ensuring properties meet health and safety standards
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Supporting void processes and new tenant sign-ups
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Maintaining accurate case records and ensuring compliance with safeguarding and regulatory requirements
What you will need?
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Experience working in a housing officer, tenancy support or supported housing role
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Experience supporting vulnerable adults, ideally those with autism, learning disabilities or complex needs
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Strong knowledge of tenancy management, housing legislation and safeguarding
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Excellent communication and interpersonal skills
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Ability to manage challenging behaviour and complex cases
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Strong organisational skills with the ability to manage a caseload independently
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Experience working collaboratively with multi-agency partners
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Knowledge of Housing Benefit / Universal Credit (desirable)
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Experience within supported or exempt housing environments (desirable)
How to Apply
If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
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