Housing Options Officer
Temp - £30 PH
London
Posted 16 hours ago
Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in London.
What the job will be doing?
- Managing a caseload of residents at risk of homelessness, providing proactive housing advice and prevention solutions
- Assessing homelessness applications in line with Housing Act 1996 Part VII and relevant legislation
- Delivering homelessness prevention and relief duties, ensuring statutory timescales and targets are achieved
- Providing advice on security of tenure, housing rights and wider housing options available to residents
- Supporting residents to access alternative accommodation, including private rented sector and move-on options
- Working closely with landlords, letting agents and support services to prevent homelessness and secure sustainable housing outcomes
- Managing complex and high-risk cases, including safeguarding concerns and vulnerable households
- Conducting detailed assessments, maintaining accurate case records and preparing decision letters
- Working collaboratively with Allocations, Social Care and external agencies to deliver a joined-up service
- Investigating complaints, member enquiries and potential fraudulent applications for housing assistance
- Supporting service improvement initiatives and contributing to homelessness prevention strategies
What you will need?
- Experience working within Housing Options, Homelessness Prevention or a similar Local Authority housing service
- Strong knowledge of Housing Act 1996 Part VII and homelessness legislation
- Experience managing complex homelessness and prevention cases
- Strong understanding of safeguarding and supporting vulnerable residents
- Excellent communication and negotiation skills
- Ability to work effectively in a fast-paced, target-driven environment
- Experience working with landlords, support agencies and multi-disciplinary teams
- Strong IT and case management skills with the ability to maintain accurate records
- Ability to provide clear housing advice and make informed statutory decisions
How to Apply
If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
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