Housing Options Manager
Temp - £385 PH
Middlesex
Posted 2 days ago
Marks Consulting Partners are currently looking for a Housing Options Manager to work with one of our Local Authority clients.
What the job will be doing?
- Managing and supporting a team of Housing Options and Homelessness Officers.
- Overseeing homelessness assessments and statutory decisions under Part VII of the Housing Act 1996.
- Ensuring compliance with the Homelessness Reduction Act 2017, the Homelessness Code of Guidance and all relevant legislation.
- Monitoring caseloads, KPIs, service standards and customer outcomes.
- Providing technical guidance on complex homelessness cases, including eligibility, priority need, intentional homelessness and local connection.
- Reviewing the quality and accuracy of Section 184 decision letters, Personalised Housing Plans and case records.
- Managing escalated complaints, legal challenges and high-risk cases.
- Developing and implementing effective homelessness prevention and relief strategies.
- Working closely with internal departments, Registered Providers, support agencies and external partners.
- Supporting the effective use and procurement of temporary accommodation and private rented sector options.
- Producing performance reports and identifying opportunities for continuous service improvement.
- Managing staff performance, supervision, training, development and absence management.
- Ensuring safeguarding concerns are identified, recorded and escalated appropriately.
What you will need?
- Previous management experience within a Housing Options or Homelessness service.
- Strong knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
- Experience managing complex homelessness assessments and statutory decision-making.
- Excellent understanding of homelessness prevention, relief and temporary accommodation duties.
- Experience managing performance, KPIs and operational service delivery.
- Ability to lead, motivate and develop high-performing teams.
- Strong communication, organisational and decision-making skills.
- Experience managing complaints, legal challenges and complex casework.
- Good understanding of safeguarding, equality legislation and data protection.
- Previous experience working within a Local Authority Housing Service.
How to Apply
If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
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