Housing Customer Service Manager
Perm - £65,000 to £65,000 PA
South London
Posted 2 days ago
Marks Consulting Partners are currently looking for a Housing Manager to work with one of our Housing Association clients in South London.
What the job will be doing?
- Delivery of excellent services using a partnership approach with residents to ensure early intervention & resolution in ASB, allocations & lettings, tenancy management, resident involvement, estate cleaning & grounds maintenance.
- Supporting other departments across the organisation on customer service delivery, leading to improved customer satisfaction.
- The role will require working with managers across the organisation to ensure delivery of a high - quality customer focussed service.
What you will need?
- Degree or equivalent qualification
- knowledge of housing law, the regulatory framework & good practice with regards to debt recovery
- Experience of presenting cases to court and knowledge of the court system & legal remedies relating to tenancy related matters.
- experience of delivering highly efficent and effective housing management service.
- excellent communication skills
- commitment to providing high - quality service to colleagues and external clients.
How to Apply
If you would like any further details about this position, please contact Sadie Haralambous at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
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