Allocations Manager
Temp - £450 PA
London
Posted 2 days ago
Marks Consulting Partners are currently looking for a Allocations Manager to work with one of our Local Authority clients in London.
What the job will be doing?
- Oversee the delivery of allocations within the Homelessness Service, ensuring compliance with Part VI & Part VII of the Housing Act 1996
- Manage and coordinate Section 202 Reviews, ensuring decisions are legally robust and defensible
- Lead on Stage 1 & Stage 2 complaints, including responses to Housing Ombudsman enquiries
- Ensure suitability decisions, discharge of duty, and housing offers are made in line with legislation and policy
- Act as the escalation point for complex homelessness and allocations cases
- Work closely with Housing Options, Temporary Accommodation and Lettings teams to ensure smooth move-on pathways
- Identify and resolve service issues, including backlogs in reviews, complaints, and allocations
- Implement and improve processes, policies, and quality assurance frameworks
- Monitor and report on service performance, KPIs, and risk areas
- Provide technical guidance and support to officers, ensuring high-quality decision making
What you will need?
- Strong knowledge of Housing Act 1996 (Part VI & VII) and the Homelessness Reduction Act 2017
- Proven experience managing Section 202 Reviews
- Experience handling Stage 2 complaints and dealing with the Housing Ombudsman
- Background in allocations and/or homelessness services within a Local Authority
- Experience managing complex cases involving suitability, discharge of duty, and housing needs
- Ability to manage workloads, prioritise effectively, and drive service improvements
- Strong written skills, particularly in producing robust and defensible decisions
How to Apply
If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.
If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.
Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
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